MarblePath
Support
Stuck on a level, found a bug, or have an idea for the game? We'd love to hear from you, and we usually reply within a few days.
Reporting a bug from the game
The quickest way is from inside MarblePath, because it adds the details we need to track the problem down:
- Open Settings (the gear button), or pause during a run.
- Tap Send feedback.
- Say what went wrong and what you were doing just before, then tap Send email.
This opens an email in your Mail app. You can read everything in it, including the debug info, and change or delete any of it before you send. Nothing is sent unless you send it. The privacy policy lists exactly what the debug info contains.
Common questions
How do I move my progress to a new device?
Progress is saved only on the device you play on; there are no accounts. If you restore a new iPhone or iPad from a backup of your old one (iCloud or computer), your progress comes with it.
How do I start over?
Open Settings, tap Reset game and type reset to confirm. Your sound and game settings are kept. Deleting the app also removes all of its data.
The marble moves too fast to follow.
In Settings, change Marble speed to 50% or 25%. You can also turn on Reduced motion and Captions there.
Is MarblePath suitable for children?
Yes. It has no ads, no chat, no links out of the game except to this website, and it collects no personal data. Sending feedback opens your Mail app, so we suggest a grown-up does that part.
How do I ask about my data?
See the privacy policy, or email [email protected] with “Privacy request” in the subject.